Privacy Policy

Information collected and how it is used

We collect information you provide, including your name, email address, mobile number, service location, water concerns, messages, appointment details, and consent preferences. We use it to respond to inquiries, prepare quotes, schedule appointments, provide services, send requested communications, maintain records, secure the website, and comply with law.

SMS opt-in and mobile information — no sharing

If you opt in to SMS, we may send messages about your inquiry, quotes, appointments, reminders, service updates, support, and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

We do not sell, rent, share, or disclose mobile numbers, SMS opt-in data, or SMS consent records to third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent are not shared with third parties for marketing. Limited information may be provided to service providers solely to deliver and support the messaging program.

Cookies, security, and your rights

The site uses necessary storage for privacy choices, optional GTranslate with functional consent, and Meta Pixel with analytics consent. We use reasonable administrative, technical, and organizational safeguards, but no electronic system is completely secure.

You may request access, correction, or deletion where applicable, update your contact information, withdraw SMS consent by replying STOP, or change cookie choices through Cookie Settings. Contact contact@ashevillewaterspecialists.com or (828) 903-8433 for assistance.